Our Commitment To Privacy
Your privacy is important to us. At Artisan Confections (which includes the Artisan Confections, Scharffen Berger Chocolate Maker and Joseph Schmidt Confections brands), we value our consumer's privacy and have made it our policy to provide on-line content that requires minimal collection of information from our visitors. Furthermore, to better protect your privacy we provide this notice explaining our on-line information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. Any significant changes to this Privacy Policy shall be printed in blue italics for a period of 30 days.
How We Collect Information
Below are some of the ways in which a visitor may provide information to us on-line and how we may use that information.
Domain Name Recognition
Our web servers automatically recognize a visitor's domain name, however, they do not recognize a visitor's e-mail.
Use Of Cookies
Cookies are small bits of information that a web site transfers to an individual's computer for record keeping purposes. We use cookies in a variety of ways to create a more personalized on-line experience for the user. For example, cookies may be used to enhance your experience with games to reduce the number of repeat questions provided, to ensure that a promotion is not entered more than the permitted number of times, or to create a recipe box. The Scharffenberger web site located at scharffenberger.com, the Joseph Schmidt Confections web site at josephschmidtconfections.com, and the Artisan Confections Company web site located at artisanconfections.com each use cookies to keep track of your shopping bag. These cookies contain no personal information about you and no one but Artisan Confections can retrieve the cookies. Personally identifiable information which may be obtained through cookies is not sold, rented or provided to third parties and is not used internally by Artisan Confections for any purpose other than to enhance your experience on our web site.
Information Actively Provided by Our Visitors
We do not require visitors to register or provide any information before entering our web site. However, there are several places where visitors may choose to provide personally identifiable information about themselves or other people. Unless we tell you otherwise, Artisan Confections will use the information for the purpose the information was provided.
For example:
- Questions: On some pages our visitors can submit comments or ask questions. The only personally identifiable information that we collect is the sender's e-mail address. We do not save any personally identifiable information associated with comments, and we only save e-mail addresses associated with questions in order to respond to those questions.
- E-Cards: Visitors to some of our pages can send electronic cards by providing the name and e-mail address for the sender and recipient. The information provided cannot be viewed by Artisan Confections. The information is used only to allow the sender and recipient to view the e-card and is then automatically deleted.
- E-mail Newsletters: If you are over the age of 13, some of our pages permit you to register to receive e-mail newsletters or updates in the future by providing your e-mail address. Any e-mail you receive from Artisan Confections will allow you to change your preference or "unsubscribe" from this informational service at any time. At the bottom of each promotional email, there is a link stating "Click here to change or remove your subscription". Clicking that link will lead to a page where you can immediately remove your subscription.
- Other Features: There may be other features available on our web sites which may require some personally identifiable information to use the feature. We only use the personally identifiable information to provide the feature and delete it within a reasonable period of time after the information is no longer necessary.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect on-line.
This Privacy Policy Is For Our On-line Consumers
This Privacy Policy is for our consumers who visit our internet site. It does not apply to information which we may collect by means other than over the Internet and it does not apply to businesses which may use our site.
Links
Our policy is to link only to other sites which are appropriate for visitors to our web site. However, content on web sites can change quickly, so we cannot always guarantee the appropriateness of the content of sites we link to.
How To Contact Us
Should you have other questions or concerns about our privacy policy, please don't hesitate to contact us at: customercare@artisanconfection.com. You may also write to us at Public Relations Department, Artisan Confections, 2000 Folsom Street, San Francisco CA 94110 or call us at 1-866-237-0152