Contact Us
| Department | Phone Number | Address | Hours |
|---|---|---|---|
| Retail Orders by Phone: | (800) 930-4528 | 8:30 am to 5 pm PST | |
| Consumer Orders & Questions | (800) 930-4528 | 8:30 am to 5 pm PST | |
| Fax | (415) 626-7991 (reference "Mail Order" on faxes) |
||
| Scharffen Berger Chocolate Maker - Mail Order Department | Attn: Mail Order Department 2000 Folsom Street San Francisco, CA 94110 |
||
| Factory and Factory Store | (510) 981-4066 | Scharffen Berger Chocolate Maker: 914 Heinz Avenue Berkeley, CA 94710 |
Mon-Sat: 10 am to 6 pm Sunday: 10 am to 5 pm |
| Ferry Building Store (San Francisco): |
(415) 981-9150 | 1 Ferry Building, Marketplace #14 San Francisco, CA 94110 |
Mon-Fri: 10 am to 7 pm Saturday: 8 am to 7 pm Sunday: 10 am to 5 pm |
| New York Store (Manhattan): |
(212) 362-9734 | 473 Amsterdam Ave. at West 83rd New York, NY 10024 |
Mon-Sat: 10 am to 8 pm Sunday: 11 am to 6 pm |
| Main Phone Directory (Berkeley): |
(510) 981-4050 | ||
| Main Company Fax Directory (Berkeley): |
(510) 981-4051 | ||
| Wholesale Inquiries | (800) 884-5884 |
We Love Hearing From You!
- Join our Mailing List for updates and specials.
- Click for Customer Service or Questions about your order.
- Click for Wholesale Inquiries
- Click for Factory Tour Reservations
- Have a question about chocolate? Ask the Experts!
- Click for Private Group Tour Requests
- For Press Inquiries, please email: pr1@scharffenberger.com