FACTORY INFORMATION
When in the San Francisco Bay Area, you are cordially invited to visit us! Your can tour our factory, sample our fine chocolates, and learn about how chocolate is made. You can also have a delicious meal featuring Scharffen Berger chocolate after your tour at Café Cacao which is located at our factory as well! For café info, click here.
We have three types of factory tours available to suit your needs:
- Free Public Tours
- Private Group Tours
- A Virtual Factory Tour
Factory tours are located at:
914 Heinz Avenue,
Berkeley, CA 94707
FREE PUBLIC TOURS 
Learn About Chocolate and Chocolate Making
We offer programs daily to learn about chocolate and how we make it. These hour-long programs are free and open to the public.
The first part of the program includes a presentation about the history of cacao, how and where cacao is grown and processed, the history of Scharffen Berger Chocolate Maker, and a tasting of Scharffen Berger chocolates. There is plenty of time for questions and answers.
The second part of the program is a brief walking tour of our factory.
Tour Guidelines
- Reservations are required. If your desired tour time is already full, we keep a waiting list. Walk-ins are accepted only if room is available on the scheduled tour.
- Arrive at least 10 minutes before your tour is scheduled to begin.
- Please wear closed-toed shoes for safety reasons.
- Children must be ten years or older to participate.
- There is a limit of 35 people per group on the public tours. Private tours can be arranged by contacting 510-981-4066 or sending an email to tours@scharffenberger.com.
PRIVATE GROUP TOURS
Private group tours are available by reservation only.
These tours carry a $35 fee, which secures a tour guide, your private tour time, and $1 gift certificates for each person in your group (limit 40) redeemable in our gift shop after your tour.
To make a reservation for a private group tour please contact our reservation department at:
- Phone: 510-981-4066
- Email: tours@scharffenberger.com
TAKE A VIRTUAL FACTORY TOUR NOW! 
Not able to make it to our factory in person? Now you can get an inside look at how Scharffen Berger makes chocolate, from the comfort of your own home.
OUR VIRTUAL TOUR lets you move from room to room, and even take a 360° look around the factory floor as you follow the journey from raw cacao beans to the finished Scharffen Berger chocolate you know and love.
So sit back with some of your favorite Scharffen Berger chocolate and find out how it was made.